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Privacy Policy

We have prepared this policy to inform you of the privacy principles that govern our use of information we obtain from our customers, including information we obtain through our website. We are committed to protecting your privacy, and take our responsibilities regarding the privacy of you information very seriously. We do not sell, trade, or rent your personal information to others. We use your personal information to provide you with the services you request from Hotel Failaka, Goa to help you make room reservations, and to provide you with information about offers and events at Hotel Failaka, Goa. Debit and Credit card details are not recorded on the Hotel Failaka, Goa website when booking a room.

eZee Reservation provides our online booking capability through Airpay Payment System, a payment gateway for processing payments provided by Airpay Payment Services Private Limited, a company registered in India under the provisions of Companies Act, 1956. Airpay Payment System is PCI DSS compliant and therefore maintains highest level of security for processing customers card data.

What information do we collect? How do we use it?

Airpay Payment System will require your credit or debit card number, name on card, CVV number and expiry date for processing your payment.

Hotel Failaka never disclose information about guests to any other person or organisation without their consent unless there is an emergency situation that requires it or they are legally required to do so.

While Hotel Failaka takes precautions to safeguard your personal information, unfortunately no security system or system of transmitting data over the Internet can be guaranteed to be entirely secure. You can help us by also taking precautions to protect your personal data when you are on the Internet. For your own privacy protection we advise you not to include sensitive personal information in any emails you may send to us. Please do not send credit card numbers or any sensitive personal information to us via email.

In using our website, you consent to the collection and use of this information by us in the ways described above.

Hotel Failaka may update its privacy policy as is deemed necessary from time to time without prior notice and post it on the website. If you have any questions about this privacy statement or would like more information about Hotel Failaka, please contact us.